Introduction

Welcome to Dialog Craft Bot's Privacy Policy. This policy outlines how we collect, use, and protect your personal information when you use our website and services. By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, you may not access the website or use our services. If you have any questions about this Privacy Policy, please contact us at support@dialogcraftbot.com.

Dialog Craft Bot respects your privacy and is committed to protecting your personal information. We will only collect, use, and disclose your personal information in accordance with this Privacy Policy and applicable laws.

This Privacy Policy applies to all users of our website and services, including visitors, customers, and others who access or use the website and services. If you are accessing or using our services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to this Privacy Policy.

Information We Collect

When you use our website and services, we may collect personal information that you provide to us, such as your name, email address, phone number, and other contact details. We may also collect information about your usage of our website and services, such as your IP address, browser type, and operating system.

We may use cookies and similar technologies to collect information about your interactions with our website and services. Cookies are small files that are stored on your device when you visit a website. They allow us to recognize your device and remember certain information about your preferences.

We may also collect information from third-party sources, such as social media platforms, when you interact with our website and services through these platforms. The information we collect may be combined with information we collect from other sources to provide you with a better experience and improve the quality of our services.

How We Use Your Information

We may use the information we collect from you to provide, maintain, and improve our website and services, as well as to communicate with you about your account and respond to your inquiries. We may also use your information to personalize your experience and provide you with tailored content and recommendations.

We may use cookies and similar technologies to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole. We may also use cookies to remember your preferences and settings, so you don't have to re-enter them each time you visit our website.

We may use the information we collect from you to monitor and analyze the effectiveness of our marketing campaigns and advertising efforts, and to improve the relevance and targeting of our marketing communications. We may also use your information to detect, prevent, and address technical issues and security vulnerabilities.

Information Sharing and Disclosure

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer support. These service providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may also share your personal information with third parties for other purposes with your consent or as required or permitted by law. For example, we may disclose your personal information in response to lawful requests by public authorities, such as subpoenas or court orders, or to protect or defend our rights, property, or safety or the rights, property, or safety of others.

We may transfer your personal information to third parties in connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets. In such cases, we will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may also retain certain information for longer periods as permitted or required by law, to resolve disputes, enforce our agreements, and protect our rights.

When we no longer require your personal information for the purposes for which it was collected, we will securely delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

If you have any questions about our data retention practices, please contact us at support@dialogcraftbot.com.

Your Rights

You have the right to access, update, and correct inaccuracies in your personal information that we hold, subject to certain exceptions prescribed by law. You may also have the right to request the deletion of your personal information, object to the processing of your personal information, and request the restriction of processing of your personal information.

To exercise these rights, please contact us at support@dialogcraftbot.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority if you believe that we have violated your rights under the GDPR.

Children's Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@dialogcraftbot.com. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

If you are a resident of the European Economic Area (EEA), you must be at least 16 years old to use our website and services, or such greater age required in your country to register for or use our website and services without parental consent.

If you have any questions about our practices regarding children's privacy, please contact us at support@dialogcraftbot.com.

International Transfers

Your personal information may be transferred to and processed in countries other than the country in which you are located. These countries may have data protection laws that are different from the laws of your country (and in some cases may not be as protective).

When we transfer your personal information to other countries, we will take appropriate safeguards to ensure that your personal information remains protected and secure in accordance with applicable law. These safeguards may include implementing standard contractual clauses approved by the European Commission, obtaining your consent to the transfer, or ensuring that the recipient has certified to the Privacy Shield Framework.

If you have any questions about our international data transfer practices, please contact us at support@dialogcraftbot.com.

Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about our security practices, please contact us at support@dialogcraftbot.com.

If you become aware of any security breach or potential security breach, please notify us immediately by contacting us at support@dialogcraftbot.com.

Privacy Policy

Data Protection Officer

If you have any questions or concerns regarding the processing of your personal data or if you wish to exercise your rights under applicable data protection laws, you may contact our Data Protection Officer (DPO) at the following email address: dpo@Dialog Craft Bot.com.

Our DPO is responsible for overseeing compliance with this Privacy Policy and data protection laws. If you have any concerns about our handling of your personal data, you have the right to lodge a complaint with the relevant data protection authority.

For any inquiries related to data protection matters, please contact our DPO at dpo@Dialog Craft Bot.com.